FAQs - Credit Card
Frequently Asked Questions
General Questions
Q.What is a Credit Card?
Q.How is a Credit Card different from a Debit Card?
Q.What are the features of a Credit Card?
- Credit Cards have universal acceptability.
- For using a Credit Card, a customer has to pay a fixed sum as annual fees. However, financial institutions generally waive off the charges if the customer meet a certain criteria in terms of his expenditure behaviour.
- credit Cards also come with a Balance Transfer option, allowing the customer to transfer its balance to another card and avail the benefits of cheaper interest rates.
- Customers can settle the balance with Monthly EMIs.
- Credit Cards come with a 24/7 service, unlike other card forms.
- Customers can easily pay off their utility bills using Credit Cards.
Q. What are the benefits of using a Credit Card?
- Ease in payments while shopping, dining, travelling and settling bills.
- Timely repayments on Credit Cards help in improving your Credit Score.
- Access to premium services offered by the financial institution which issued the card.
- Amazing discounts and cashbacks upon the purchases made using the card.
- Access to more funds in times of immediate need
- Expenditure tracking and monitoring using the modules offered.
Q.What is EMI? How is it calculated?
Q.Why will my Credit Card application be rejected?
Credit Card Eligibility Questions
Q.What is the eligibility criteria for Credit Cards?
Q.What are the documents required for applying for a Credit Card?
- PAN Card
- Passport
- Driving License/Voter ID
- Passport
- Ration Card
Credit Card Application Process and Fee Questions
Q.What are the other charges included in the Credit Cards process?
- Add on Card Fee - The fee charged for applying for another card which can be like its primary credit card (which is owned by the card holder).
- Extended Credit Charges - It is a fee charged by financial institutions for extending the customer’s credit limit.
- Cash Withdrawal Charges – The charges paid by the customer to the financial institution for withdrawal of money.
Q.What are the modes available for Credit Card bill payments?
- PAN Card
- Passport
- Driving License/Voter ID
- Passport
- Ration Card
Q.Can What factors should I consider while taking a Card?
- Purpose of the Credit Card
- Expense behaviour to select the best Reward Scheme
- Number of Credit Cards you’re currently holding. Ideally, a customer should hold not more than 3 Credit Cards
- Any active loan/heavy EMI payment
- Interest Rate on the card
- Customer Service